About Zolution: Pioneering Digital Solutions for Modern Businesses

How It All Started

Zolution was founded by James Yang in 2017 after he realized how robust and powerful automation is, and how companies can highly benefit from it.

Prior to its inception, James was working in a successful multinational corporation where he noticed that although the business was doing well, there were still some operations that could be innovated and improved upon. With the mindset of growth and scalability, James took the initiative to replace some of the manual working processes in the company with automations and cloud solutions. This proved to be incredibly successful. With many basic but essential business protocols running automatically, employees were able to be productive on more important tasks. Management also had better overall visibility on the status of operations and financial movement. Overhead costs for labor and the chances of human errors were greatly reduced.

It was through witnessing that incredible growth firsthand that James realized automation and cloud solutions could change the world. An invaluable tool that can help companies scale rapidly, economically and sustainably. However, he also noticed that the rate of adoption for this ground-breaking technology is still at its infancy stage and has yet to be incorporated into many businesses and corporations. Even large multinational corporations did not have the advantage to leverage on this solution yet.

Thus, Zolution was founded.

Born from a mission to share this innovation with businesses around Southeast Asia, to help them adapt to new technology, and to grow and scale into the future.

Featured Story of Our Founder

James Yang is a Zoho Creator Certified Developer based out of Singapore. Originally trained in engineering, James graduated from the National University of Singapore with an MBA degree in Finance. From strategizing at a corporate planning office for MNCs to founding Zolution in 2017, James' career has been nothing short of a roller coaster.

Read the Story

Optimizing Customer Service with Zoho Desk for a Leading Transport Company

This case study discusses how Zolution helps a leading school bus transportation services company implemented Zoho Desk to improve their customer service process. With features such as automated ticket assignment, SLA management, and reply templates, the company was able to streamline their customer service process and increase customer satisfaction and loyalty. The article also highlights the benefits of partnering with Zolution, an expert in customer service software, for a successful implementation.

How a Customized CRM System Boosted Success for a Rapidly Growing Real Estate Agency

This case study explores the challenges faced by a rapidly growing real estate agency in Singapore and how a customized CRM system helped streamline their sales process and improve efficiency. The CRM system, implemented by Zolution, provided automation, real-time tracking, and improved communication with customers, leading to increased satisfaction and success for the agency. This article highlights the importance of a well-implemented CRM system in any business looking to improve efficiency and customer relationships.

Building a custom ERP for the accounting service sector with Zoho Creator

Zolution helped a leading accounting firm in Singapore with their ERP system implementation to reduce errors, streamline processes, and consolidate customer data from separate accounting systems using Zoho Creator. The new system helped the firm achieve significant cost savings, reduced error rates and process times, and empowered staff to process higher-value work for their customers. The firm was highly satisfied with the project and continuously engaged Zolution for the second phase of the ERP, focusing on marketing automation to grow their customer base regionally. The flexibility of Zoho Creator allows the firm to quickly modify their ERP according to the changes in their operational processes.

Our Belief

From the bottom of our hearts, we genuinely want the best success for your business.

We sell the marketing solutions in terms of value, benefit, and cost efficiency. We want to introduce businesses to an invaluable tool for growth that is flying under the radar right now.

We at Zolution position ourselves as business consultants as much as we are IT developers. We understand how you feel as business owners, the difficulties, and obstacles you face, and we want to help you overcome them.

As IT experts and enthusiasts, we also offer technical capabilities that are a cut above. Most CRM resellers do not have the technical knowhow, the market trends or limitations to the software. At Zolution, we know the technology like the back of our hands, it is our passion and our craft, and we want to share it with you.

As you can tell, we put our customers first.

Under promise, and overdeliver. The main goal is to help you grow your business.